It happens to all of us that sometimes even if we are not wrong, the other person starts shouting at us due to his bad mood. To avoid losing your mind in such a situation, a Japanese company has found an interesting solution. No matter how angry the other person is, this technology will make his harsh voice sweet and melodious by the time it reaches your ears.
According to the report of the Oddity Central website, a Japanese company has created such a software using artificial intelligence that it will not let your mood get spoiled. No matter how much someone screams or shouts, you will still find his voice sweet and loving. This is specially made for call center operators, which will make the angry voice coming on the phone loving.
No matter how much you shout, it will only sound sweet
The Japanese company has smartly used artificial intelligence for this. This will be a filter that will detect the sound of screaming and angry shouting and will turn it into a calm and sweet voice. Toshiyuki Nakatani, one of the developers of Soft Bank, the company that created it, said – ‘We have developed an emotion suppression system that will protect the employees from the angry voices of customers disturbing them.’
How will the filter work?
This voice filter will work at two levels. First, with the help of artificial intelligence, it will recognize the angry voice and know its key points. At the second stage, it will translate it into a natural and polite voice through acoustic tools. In this, no word of the speaker will change but his tone of speaking will change to a sweet one. For this, many things said in anger have already been put into the filter through AI voice data, so that it can work better.
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FIRST PUBLISHED : June 24, 2024, 08:01 IST
